This advanced course begins with a review of the origins of conflict discussed in the ‘Introduction: The Essentials’ course, then scaffolds the learning to build on students’ previous skill sets. Various contexts and types of dispute resolution processes are analyzed to support students’ practical skills and continue building competencies. This course supports professionals in Human Resources, public and private sector employees, legal professionals, educators, and those interested in resolving disputes.
Learning Outcomes: By the end of this course the learner will be able to...
- Analyze various dispute resolution practices to align with different contexts and needs
- Develop practical skill sets and strengthen competencies for resolving conflict in a positive way that supports health and wellbeing.
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